Here is our first CyberLife Tutors Client Spotlight, my way of thanking customers for their support. This is also an opportunity for my clients to build their networks and gain visibility. Click here to learn more about how you can “get promoted”.
CyberLife Tutors Client Spotlight – Mark Sambor
- Get Promoted! CyberLife Tutors Client Spotlight
Mark’s growth in his career highlights an ability to learn and adapt within changing environments. Throughout company name and ownership changes, his team has thrived and expanded under his leadership. Mark’s ability to encourage and mentor results in loyal team members. He has demonstrated his thirst for new challenges by taking on increased responsibility. Willing to explore what is possible, he is inquisitive and analytical in his approach. Reach out and say hello to Mark Sambor…
April M. Williams
Hello,
My Name is Mark Sambor and I’m delighted that April has invited me to be the first in what I hope will be a successful series of profiles that helps all of us get connected and noticed. I believe this is a terrific idea and I appreciate the opportunity.
Currently, I am employed by MyPoints.com as the leader and VP of their Client Services team. MyPoints.com serves as an online loyalty site, where members are incented to shop at various online retailers or subscribe for different services and receive Points in return that they can then redeem for gift cards at numerous top retailers. Using a proprietary content and financial management platform, my team and I produce the offers that are provided to our members, either through the MyPoints website or our email program. I am responsible for the following disciplines that make up the Client Services team: project/campaign management, design, copywriting, quality control, campaign targeting, offline file processing and campaign reporting.
I started with MyPoints nearly 10 years ago as a project/campaign manager after several years in the banking industry. By displaying superior client service, quality, organization and intra-departmental communication skills I was recognized with 5 promotions over the past 10 years.
In addition to managing the day to day production of thousands of offers annually on behalf of our clients for our members, I am continuously generating and managing projects that result in greater efficiencies for my team. Since 2006, I have been able to double our campaign output through platform and process developments while maintaining the same headcount. Campaign turnaround time has been reduced from 5.5 days to 2.5 days, allowing MyPoints to recognize millions of dollars in additional revenue opportunities without increased production costs. Platform improvement projects require buy in from senior management while working closely with the Engineering team on delivering our improvements to spec and within budget. I’m also responsible for developing and providing to senior management operational metrics that measure the performance and efficiency of my team, while also providing valuable insight to the performance of my various teams and the individuals that make up those teams.
In addition to my time at MyPoints.com, I am also a website project manager for the Taproot Foundation, which provides consulting services to nonprofit community organizations. My current project entails a website redesign for Chicago Commons, an organization located on the near west side that provides home health care for the elderly, adult education services and numerous youth programs and education services. I strongly recommend the Taproot Foundation to anyone looking to use their professional talents and experiences towards a rewarding cause. Check out taprootfoundation.org for a full list of the professional consulting services they provide and the talented individuals they need.
Finally, my education consists of an MBA from DePaul University and a BA in Liberal Arts/Economics from the University of Illinois Urbana-Champaign.
I welcome the opportunity to connect with everyone reading this (my contact info below). Working with April has taught me the value in building and maintaining a highly effective network where we all learn from and help out one another. I also want to thank April for opening my eyes to a world of possibilities. Working with her has created for me a renewed feeling of excitement, confidence and passion as it pertains to my day to day worklife and my career.
Mark Sambor
Vice President, Client Services at MyPoints.com
(630) 532-9519
m_sambor@hotmail.com
http://www.linkedin.com/in/marksambor
