Who is THAT?

Last week I met with Ross Anderson, Regional General Manager for Duke’s Waikiki Restaurants. During our talk, he called over his marketing team to introduce them to me. As he started the introductions, they interrupted him to say “We know April. She is one of our Twitter friends.”‘

April M. Williams
Here is one of April M. Williams profile photos

This instant recognition happened because they viewed my picture within Twitter messages over many months. Through multiple interactions, they felt they knew me.

Why is this so valuable? Because people buy from those they know, like and trust. “Buy” can mean purchasing products, services, referrals or hiring you as an employee.

I can share many similar stories like this where people commented on how easily they recognized me based on my online profile photos. Including a picture in your LinkedIn, Facebook, Twitter and other online networking sites helps others develop a bond with you before you meet in person.

I can also share stories of people who are surprised when they meet someone in person who looks very different from their online photo. Sometimes the pictures are several years old, several pounds ago or from back when they had a full head of hair.

A red flag seems to go up when the real person does not match their photo. Take a look at your online photos. If they are more than a year old, consider giving your online look an update.

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